Details
Posted: 02-Sep-23
Location: Akron, Ohio
Salary: Open
Categories:
Allied Health
About Akron Children's Hospital
Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.
OUR PROMISES
- To treat every child as we would our own
- To treat others as they would like to be treated
- To turn no child away for any reason
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
Full Time (40 hours per week) M-F Days
Summary:
The Ear, Nose and Throat team is seeking a motivated and organized audiology assistant to join our team. The Audiology Assistant supports professional audiology staff with diagnostic audiologic evaluations, patient equipment, communication with families and outside professionals/organizations, and database management. Other responsibilities include but are not limited to, maintaining organization of clinic space, equipment, and supplies in all settings in which audiology services are offered. The patient base is primarily pediatric, so enthusiasm for working with children is crucial.
Responsibilities:
- Maintaining, organization, and recording of hearing technology equipment.
- Patient coordination of appointments.
- Maintaining organization of clinical equipment and toys, clinical and research files and records.
- Entering data into databases and extracting data as needed.
- Assists audiologists in two-person behavioral testing.
- Provides hearing aid check-in, troubleshooting, verification, and delivery support. Schedules return of ear molds, hearing aids, accessories, and supplies to families. Performs ear mold fittings on patients.
- Communicates with families and outside professionals/organizations, as requested, following HIPAA regulations.
- Documents in the electronic medical record, as necessary.
- Maintains the loaner hearing aid stock and manages database.
- Performs calibrations and listening checks on a regular basis Loads software and troubleshoots hardware repairs on audiology equipment.
- Maintains organization and cleaning of the clinic while following infection control procedures orders and stocks supplies across sites.
Technical Expertise
-- Excellent written and spoken communication skills
-- Strong organizational and time management skills
-- Ability to work independently and as part of a team
-- Basic computer proficiency
-- Professional interest in Audiology is preferred, but not required
Education and Experience
- High school diploma or equivalent- An associate's or bachelor's degree in Communication Disorders is preferred but not required.
- Eligibility to become licensed as an Audiology Assistant in the state of Ohio. If not state licensed, you will be hired into Audiology Assistant Trainee role and provided observation hours needed before moving to an Audiology Assistant role.
- The ability to communicate effectively both orally and in writing.
- The desire to be part of a team that seeks to provide high-quality, patient-centered care.
- Empathy, and the desire and ability to interact effectively with children and caregivers.
- Strong organizational skills, great attention to detail, good phone etiquette/customer service skills and the ability to interact with all levels of hospital staff.
Full Time
FTE: 1.000000
Status: Onsite
Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
