Description

Director - Operations

Description - External

Department/Unit: Design, Construction, Space Management

Shift: Day Shift

Hours/FTE: 40hrs/Week 1.0 FTE

Expected Starting Salary Range: $45.39 - $57.98

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

• The #3 Pediatric Hospital in the Nation - US News and World Report 2022
• On Newsweek's 2023 list of "America's Greatest Workplaces for Diversity"
• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

SUBFUNCTION DEFINITION: Responsible for administrative, procedural, financial, legal, operational, and quality improvement activities within Cincinnati Children's Hospital that are necessary to run the facilities and to support the core functions of the business relative to treatment and payment.

Scope: 10+ direct and indirect reports or sole responsibility for more than one site or line of business

REPRESENTATIVE RESPONSIBILITIES

Project Management

Provide leadership for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with organizational strategy, commitments and goals. Define project scope, goals, deliverables and resource requirements. Define and manage the project budget. Develop project plans resource allocation, and timeline. Manage the day-to-day operational aspects of a project and scope. Direct teams to ensure effective utilization of resources. Monitor project deliverables. Report on progress of project to stakeholders.

Financial Management

Overall accountability for the financial management functions for the department. Develop and manage the department's annual and capital budget to achieve the Divisional and Departmental goals. Establish internal controls for cash management. Implement and maintain process for financial controls and financial audits. Develop and implement accounts receivable management. Review and monitor financial performance and report financial results to stakeholders. Evaluate variances, establish underlying causes and identify, present, and implement proposed solutions. Establish and monitor productivity metrics. Accountable for compliance with organizational financial policies and procedures.

Operations

Establish and monitor business processes to ensure effective and efficient operations. Direct clinical revenue cycle activities within the Division. Design and monitor patient flow patterns to maximize clinical and staff efficiency. Develop and implement policies and procedures for improved utilization and operations. Identify opportunities for improving cost through in-depth process and examination. Develop and offer recommendations to drive significant operational change. Resolve issues directly, or in consultation with leadership concerning staffing, utilization of facilities, equipment and funds. Develop and interpret policies and procedures for faculty and staff. Ensure that all policies are in conformance with Medical Center guidelines.

Compliance

Sustain a working understanding of regulatory requirements and accreditation standards. Evaluate area of responsibility for compliance with regulatory and accreditation standards. Identify best practices as well as deficiencies to share with peers and make recommendations for improvement. Participate in the development of corrective action plans to guide needed and sustainable improvements. Ensure that compliance and readiness plans are current. Enhance relationships to promote interdisciplinary involvement and knowledge of compliance standards, status, and actions. Track laws, regulations and standards that may affect practice and policies. Work with direct reports to insure that needed changes are made by the effective date of any change(s) in requirements.

People Planning

Coach and mentor personnel to enhance professional knowledge. Make job requirements and goals for each position clear to employees and provide sufficient training to achieve the desired level of aptitude. Oversee succession planning for key roles. Provide mentorship and development to direct and indirect reporting staff. Maintain accurate payroll records.

Qualifications

EDUCATION/EXPERIENCE

Required:

- Bachelor's degree in a related field

- 7+ years of work experience in a related job discipline

-OR equivalent combination of education and experience

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).

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