DescriptionREPRESENTATIVE RESPONSIBILITIESCustomer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.Revenue Cycle SupportSupports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accuratelyentered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.Safety